If you're having unresolved issues with your bank, this article explains how you can lodge complaint to the Central Bank of Nigeria (CBN).
Temmy Samuel
How to report a Bank to CBN
Many of us can tell the "shege" that traditional banks have shown us when fintech companies like OPAY, Moniepoint have not surged. Then, traditional banks are known for their stuck transactions and delay resolving the issues. Sometimes, it takes more than two weeks to resolve. Some customers may even leave the money and open another bank account to where they think it's better. But the funny part of it is that all of them are the same. Until now, banking system has changed in Nigeria with fintech companies and mobile money platforms simplifying the process. What I mean is that there's no more delays in transaction and in rare cases where delay come in, it will certainly be resolved in less than 24 hours. Seeing this simplifications that come to banking system in Nigeria through fintech companies and mobile money platforms in Nigeria, traditional banks decided to upgrade their systems and networks to remain competitive in the market because the fintechs and MMOs have ta…
About the author
Temmy Samuel
He is a seasoned journalist with extensive experience in consumer tech, economy, finance, business, money and politics. Currently chasing a BSc degree in Accounting.
