Guaranty Trust Bank (GTB or GTBank) is a leading multinational financial institution in Nigeria that offers a wide range of services, including retail banking, corporate banking, investment banking, asset management, and payments services.
The commercial bank was launched in 1960, and in July 2021, it was restructured into a holding company called Guaranty Trust Holding Company PLC (GTCO PLC) to expand beyond traditional banking due to regulatory changes by the Central Bank of Nigeria (CBN).
GTCO PLC is now operating in seven (7) African countries, overseeing its banking operations and new businesses like pension and asset management. The bank is currently working in Nigeria, Ghana, Kenya, Rwanda, Uganda, Côte d'Ivoire, Gambia, Liberia, Sierra Leone, and Tanzania, with Nigeria being its biggest market.
GTBank is also operating a wholly owned subsidiary in the United Kingdom. The U.K. branch, called Guaranty Trust Bank (UK) Limited, focuses on both retail and wholesale banking for private, corporate, and institutional clients with business or personal connections in Africa.
With that being said about GTBank, the primary reason of this article is to guide you through how you can handle major issues on your GTB bank account yourself instead of waiting hours in bank queuing. In essence, we'll walk you through BVN guide, ATM guide, checking balance guide, NIN guide and lot more.
How to Check BVN on GTBank
There are three (3) different ways of checking a bank verification number (BVN) on GTBank without visiting a branch. You can check it via USSD code, through internet/mobile banking, and through contacting customer care service.
USSD
To check bvn on gtbank via ussd code, simply dial *565*0# on your mobile phone. A ₦20 service fee will be incurred. So, make sure you have sufficient airtime before you dial the USSD code. More so, the shortcode must be dialed on your GTB registered phone number.
Mobile/Internet
These methods doesn't incur for any service fees like USSD method. It's a straightforward process; if you're using the GTWorld mobile app, you can simply login to your bank account via app and navigate to profile settings to view your BVN.
On the other hand, if you're using GTBank Online Banking, you can simply login to your bank account using your username and password. Once you're in the dashboard, navigate to account information and fetch out your BVN.
Customer Care
Contacting GTBank's Customer Care Service for BVN enquiry is one of the most trusted methods for account holders that doesn't activate USSD, mobile banking or internet banking.
All you need to do is contact GTBank customer care service via call, or email and provide them with your GTB account number. The customer representative will evaluate your provided information and tell you the BVN attached to your account.
Visit this webpage to get all the contact information you need to get in touch with GTB customer service center: https://www.gtbank.com/help-centre/contact-us.
How to Block GTBank ATM Card
There are three (3) ways of blocking attached ATM card on GTBank without visiting a branch. To block a GTBank ATM card, you can use the bank USSD service, contact GTBank customer care, or use the internet banking or the GTMobile Banking app.
USSD
To block a GTBank ATM card, you can use the following USSD code:
- Dial *737*51*74# from the phone number registered with your GTB account.
- Follow the prompts to provide the required details, such as the phone number linked to the account.
- Confirm the request by entering your 4-digit GTB USSD PIN.
This will block your ATM card to prevent unauthorized transactions.
GTWorld/Internet Banking
You can also go through the GTWorld mobile app or Internet Banking to block your ATM card. To do that on GTB mobile app:
- Login to your bank account on the mobile app, and navigate to "Self Service" or "Cards & Cheques," depending on the version you're using.
- Select "Block Card" or "Card Hotlist Request," and follow the prompts.
- From the page, you can manage your linked debit card. You can block, unblock, increase limit and so on.
Alternatively, using GTBank Online Banking to block your ATM card requires these processes: Log into your GTB bank account via internet banking portal, and go to the "Cards" section to select the card. Next, choose "Block Card" to restrict the card from being used to perform any transaction.
Customer Care Service
You can contact GTB customer service center to block your ATM. However, reason for blocking and verification that proofs that you're the owner of the account will be required. So, it's important to gather all the necessary details before you make the call.
How to Check Account Balance on GTBank
This is the most simplest thing to do on a bank account in Nigeria. As a GTBank customer, you can check your account balance via USSD or logging to the account via app or online banking portal.
To check your GTBank account balance using a USSD code, dial *737*6*1# from the phone number registered with your account. Follow the prompts and enter your 4-digit GTBank USSD PIN to view your balance.
To check the account balance via mobile app or internet banking, simply login to your bank account using your login details such as account number and password (for mobile) and username and password (for online banking). After successful login, you'll see your account balance displayed on the homepage of your portal.
How to Link NIN to GTBank
To link your National Identification Number (NIN) to your GTBank account, you have several convenient options. Linking NIN to bank accounts is mandate by CBN to enhance security and prevent fraud.
USSD Method
The simplest method to link NIN to GTB is using the USSD code. To use USSD code:
- Dial *737*20*YourNIN# For example *737*20*12345678901#. The code must be dialed from the phone number registered with your GTBank account.
- Follow the prompts to input your 11-digit NIN and confirm the linkage with your 4-digit GTBank USSD PIN.
Bank Method
The most reliable way to link NIN to a bank account in Nigeria is by visiting the bank branch. You can visit any nearest GTBank branch with your NIN slip and request assistance from a customer service representative, who will verify your identity and update your account details.
This in-person option is ideal if you prefer direct assistance or lack access to all the digital channels like mobile banking, internet banking, USSD banking, or even in-app live chat with a customer service center.
Internet Banking/GTWorld
For those comfortable with online banking, you can link your NIN via GTBank’s internet banking platform or the GTWorld mobile app. To do just that:
- Log in to your account on the GTBank online banking portal or open the GTWorld app to sign-in your bank account.
- Navigate to the “My Profile” or “Self Service” section to locate the option to link your NIN. The option says "Link Your NIN". Select the option to continue.
- Enter your 11-digit NIN, and follow the on-screen instructions to complete any required verification steps.
This method is secure and convenient, it allows GTBank customers to update their bank account details from anywhere in the World.
However, regardless of the method you chose to link your BVN to GTB, make sure that the NIN linked is accurate with the BVN on the account. Linking your NIN ensures your account remains compliant with CBN regulations, maintaining full access to banking services without restrictions.
