Walmart Teams Up With OpenAI: Soon You’ll Be Able to Shop via ChatGPT
The agentic shopping feature will transform ChatGPT from a research and assistant tool into a transactional interface.
Walmart Teams Up With OpenAI: Soon You’ll Be Able to Shop via ChatGPT
Table of Contents Walmart has officially announced a partnership with OpenAI to enable customers—and Sam’s Club members—to shop Walmart’s products directly through ChatGPT, using a feature called Instant Checkout. According to the company, Sam’s Club members will be able to use the new "agentic" shopping tool to restock everyday items, plan meals, and explore new product suggestions through simple conversations with the AI. The goal is to shift from e-commerce's traditional search bars and list-based interfaces to a more “AI-first, conversational, personalized” shopping experience. Instead of typing keywords into a search bar, shoppers will be able to converse with ChatGPT—asking it to “restock my essentials” or “plan this week’s meals” and complete purchases right within the chat. Walmart said that this is the next phase of retail that'll shift e-commerce from passive discovery to proactive and conversational assistance. Walmart’s CEO Doug McMillon also emphasized that…
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