How to contact Moniepoint customer care via Live Chat
Live chat is now one of the most essential and most used methods to get help from customer care service.
Temmy Samuel
How to contact Moniepoint customer care via Live Chat
Nigerians are used to long awaited responses from the customer service teams especially if it's a financial resolution on fintech or bank apps. To solve this problem, many fintech companies including Moniepoint implement support via live chat mostly available in-app. In one way or another, users may prefer to contact customer care via live chat instead of other methods of getting support. Some of the reasons include: instant response, convenience, and cost effective. Furthermore, live chat support eliminates multi-tasking friendly in the sense that users can continue using their devices while chatting which contradicts phone support that demands full attention. More so, live chatting customer care service provides written records of the conversation, which can be referred to later for instructions or dispute resolution. Live chat is often available 24/7 and eliminates long call queues. Hence, the demand for live chat support on bank apps are rising. It's not only Moniepoint that&#…
About the author
Temmy Samuel
He is a seasoned journalist with extensive experience in consumer tech, economy, finance, business, money and politics. Currently chasing a BSc degree in Accounting.
