This article explains the various ways of lodging complains on the OPay app.
Temmy Samuel
How to lodge complains to OPAY
There are many ways to complain to OPay. The exact way to complain depends on the type of complaint you're lodging to the customer care service. Let's take for instance, if you're transaction is still in pending, you can easily lodge a complain by clicking on the "Dispute" button that's available on the transfer receipt call the attention of the support team for help. In this article, I'm going to explain the various ways to complain to customer care service in the OPay and the type of complaints that can go for each channel. How to complain to OPay 1. Dispute a transaction To report a transaction that's not successful or pending or having any issue, kindly login to your OPay account via app and click on "History". Search for the transaction receipt in question and click on the "Dispute" button to lodge a complain. 2. In-app Live Chat Another way to complain to OPay is by chatting live with the customer care service in the app. To do that,…
About the author
Temmy Samuel
He is a seasoned journalist with extensive experience in consumer tech, economy, finance, business, money and politics. Currently chasing a BSc degree in Accounting.
